Last Updated: September 8, 2026
Welcome to NewLookCollection.com. Your privacy policy is important to us. This Privacy Policy explains how NewLookCollection (“we,” “our,” “us”) collects, uses, stores, and protects information when you visit or make a purchase through our website.
By accessing or using NewLookCollection.com, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit our website, create an account, place an order, contact us, or subscribe to our communications, we may collect information such as:
- Full name
- Billing and shipping address
- Email address
- Mobile phone number
- Order and transaction details
- Product preferences and shopping activity
- Account information, if you create an account
- Information you provide when contacting customer support
- Website usage, browser, device and technical information
- IP address and similar technical information
- Cookies and related technologies
We only request information that is reasonably necessary for operating our website, processing orders, providing customer support and improving your shopping experience.
2. How We Use Your Information
We may use your information to:
- Process and deliver your orders
- Confirm purchases and payments
- Provide order updates and shipping notifications
- Respond to customer-service requests
- Process returns, refunds and exchanges
- Improve our website, products and services
- Personalize your shopping experience
- Prevent fraud, misuse and unauthorized transactions
- Maintain website security
- Send promotional communications where permitted and where you have opted in
- Comply with applicable legal and regulatory requirements
The Digital Personal Data Protection Act, 2023 establishes a framework concerning the processing of digital personal data and individuals’ protection of personal data.
3. Payment Information
Payments made through NewLookCollection.com may be processed through third-party payment service providers.
We may receive transaction-related information necessary to confirm your payment and fulfill your order. We do not intend to store complete debit-card or credit-card numbers on our own servers unless specifically required and lawfully permitted.
Customers should review the privacy and security policies of the relevant payment provider when completing a transaction.
4. Cookies
NewLookCollection.com may use cookies and similar technologies to:
- Keep products in your shopping cart
- Remember preferences
- Improve website functionality
- Understand website traffic
- Analyze customer interactions
- Improve marketing and advertising performance
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
5. Sharing of Information
We do not sell or rent your personal information to third parties for their independent marketing purposes.
We may share necessary information with trusted service providers, including:
- Payment processors
- Shipping and logistics partners
- Website hosting and technology providers
- Analytics and marketing service providers
- Customer-support providers
- Fraud-prevention and security providers
These parties may receive only the information reasonably required to perform their services.
We may also disclose information when required by applicable law, regulation, court order, government authority, or to protect our legal rights, customers, website or business.
6. Data Security
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Third-Party Links
Our website may contain links to third-party websites, payment services, social-media platforms or other external services.
NewLookCollection is not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
8. Marketing Communications
If you subscribe to our promotional communications, we may send you information about:
- New collections
- Fashion products
- Special offers
- Discounts
- Sales
- New arrivals
- Other NewLookCollection updates
You may unsubscribe from marketing emails at any time by using the unsubscribe option included in the communication or by contacting us.
9. Children’s Privacy
NewLookCollection.com is intended for general consumers and is not knowingly designed to collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us improperly, please contact us so that we can take appropriate action.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution and compliance with applicable legal obligations.
11. Your Privacy Choices
Depending on applicable law, you may have rights relating to your personal information, including requesting information about how your data is processed, requesting correction of inaccurate information, or withdrawing consent where applicable.
To make a privacy-related request, contact us using the details below.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, technology, services or applicable laws.
Any updated version will be published on this page with a revised “Last Updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
Website: newlookcollection.com
Email: [support@newlookcollection.com]
Phone: [7645288921]
Business Address: [Rohini, Sectoe 23, New Delhi]
- By using NewLookCollection.com, you acknowledge that you have read and understood this Privacy Policy.
Absolutely. Below are three separate, website-ready policy pages for NewLookCollection.com, written for an Indian fashion e-commerce store. I’ve kept the language professional, customer-friendly, and suitable for publishing directly on your website.
I’ve also structured the policies around the Indian Consumer Protection (E-Commerce) Rules, 2020, which require e-commerce businesses to clearly disclose information relating to returns, refunds, exchanges, delivery/shipment, payment methods and grievance redressal. (Consumer Affairs)
Important:
For NewLookCollection.com, I recommend replacing these placeholders with your actual information:
[support@newlookcollection.com][7645288921][Rohini, Sectoe 23, New Delhi]- Actual return period — e.g. 7 or 10 days
- Actual refund processing timeline
- Actual shipping timeframe
- Whether return shipping is free or chargeable
- Whether COD is available
- Whether you ship only within India or internationally
- List of products that are non-returnable
Also, don’t claim a return/refund period that your business cannot actually honor. The Consumer Protection (E-Commerce) Rules require relevant return, refund, exchange, delivery and shipping information to be presented clearly to consumers. (Consumer Affairs)
These are website-ready templates, not a substitute for review by an Indian lawyer or privacy professional, particularly if NewLookCollection processes substantial customer data, uses international payment/marketing providers, or sells outside India.
